Problem Note 41237: SAS® Marketing Automation reply definitions are visible in business contexts to which they have not been assigned
After you cut and paste a SAS Marketing Automation reply definition in the SAS® Management Console Folders tab, the pasted reply definition is available for selection in all business contexts. However, the reply definition should be available only in the business contexts to which the original reply definition was allocated.
In order to remove business contexts from a reply definition, follow these steps:
- Find your reply definition in SAS Management Console by clicking on the SAS Folders tab and then going to System►Applications►SAS Customer Intelligence►Customer Intelligence 5.3►Configuration►Reply Definitions.
- Open the reply definition properties.
- In the Contact History tab, note the "Information map / Subject" setting.
- In the Details tab, select Select Business Context.
- In the Select Business Contexts dialog box, click on Deselect All.
- Click OK.
- Business context might still be displayed in the business contexts field. If so, then repeat the steps above until there are none left in this field.
- Once no business contexts are listed in the "Business Contexts" section, select Business Context.
- Select the business context that should use this reply definition. Check that the business context uses the same information map as your reply definition. Select OK.
- Select the Contact History tab. Reselect your information map and subject.
- Save the definition.
- Your reply definition is no longer listed in the "Available" section of
all business contexts. Your reply definition is listed only for the business contexts that you select.
Operating System and Release Information
| SAS System | SAS Customer Intelligence Plug-ins for SAS Management Console | Windows 7 Ultimate 32 bit | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows 7 Ultimate x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows 7 Professional x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows 7 Professional 32 bit | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows 7 Home Premium x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows 7 Home Premium 32 bit | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows 7 Enterprise x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows 7 Enterprise 32 bit | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows XP Professional | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows Server 2008 for x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows Server 2008 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Standard Edition | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 for x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Enterprise Edition | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter Edition | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft® Windows® for x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows Vista | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Windows Vista for x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| 64-bit Enabled AIX | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| 64-bit Enabled Solaris | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| HP-UX IPF | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Linux for x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Solaris for x64 | 5.3 | 5.3 | 9.2 TS2M2 | 9.2 TS2M3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2012-01-12 10:09:06 |
| Date Created: | 2010-10-13 16:42:08 |
